Consumer Access to Health Care Records and
Complaint Information
Kennetha L Frye PhD PLLC
Kennetha Frye
In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, Kennetha L Frye PhD PLLC provides the following information to assist clients and members of the public with:
• Requesting access to health care records
• Contacting the state licensing authority
• Filing a consumer complaint
How to Request Your Health Care Records
Current and former clients may request copies of their counseling and mental health records maintained by The Well Counseling & Consultation PLLC. Requests must be submitted using the Records Request Form available at the following link:
Requests may be submitted using one of the following methods:
Email preferred:
kennethafrye@yahoo.com
Office phone:
(713)-309-0266
To help prevent delays, please include the following information with your request:
• Client full legal name and date of birth
• Current phone number and or email address
• Description of records requested including specific dates if applicable
• Preferred method of delivery such as secure electronic delivery, mail, or in person pickup
• Client signature and date
If records are requested on behalf of another individual, documentation verifying legal authority is required. Examples include guardianship documentation or medical power of attorney.
Identity verification may be required to protect client privacy and confidentiality in accordance with applicable state and federal laws.